agentring

Delete your agentring account

Last updated: 1 November 2026

This page explains how to delete your account for agentring (the agentring cloud service and the agentring app for Android, published on Google Play by TONVI TECH) and the data linked to it.

Option 1: from the dashboard

  1. Go to agentring.io/login and sign in with the email of your account (we send you a sign-in link).
  2. In the dashboard, scroll to Delete account.
  3. Type your account email to confirm and press Delete my account.

Deletion is immediate and can't be undone.

Option 2: by email

Write to info@agentring.io from the email address of your account, with the subject "Delete my agentring account". We'll delete it within 7 days and confirm by email. If you write from another address, we'll ask you to write from the account's email so nobody can delete someone else's account.

What is deleted

  • Your account and sign-in email.
  • Your relay space (tenant) and everything in it: paired phones and their push tokens, messages, call history and metadata, event log, API key and usage counters.
  • Your subscription, if you have one: it is cancelled at once and you won't be charged again.

What is kept, and for how long

  • Billing records (invoices and payment status, held by us and by Stripe) are kept for as long as Spanish tax and accounting law requires, up to 6 years.
  • Technical logs and backup copies are overwritten automatically within 30 days.

Deleting only some data

  • A phone: in the dashboard, remove it from your devices. Its push token and pairing are revoked at once; your account stays.
  • The data on your phone: uninstall the app, or use Unpair this phone in the app's settings. This removes the pairing from the phone; to revoke it on the server too, remove the phone in the dashboard.
  • Other data (for example, specific messages): write to info@agentring.io and we'll delete it.

If you run your own server

If you paired the app with an agentring server you run yourself, you have no account with us and we hold no data about you. Uninstall the app and delete the data on your server (for example with agentring devices revoke).

More details in our privacy policy.